
"Paul Gilbert truly understands the actual issues being faced by law departments today - performance measurement, how to demonstrate value, required skills, organisational models - and provides tailored and non-intrusive support to Heads of Legal looking to respond to these issues in an innovative manner."
"We asked Paul Gilbert of LBC to carry out a high level review or benchmarking of the Legal Department in order to check that we were adding value to the business as much as possible and to suggest possible areas for improvement. Paul interviewed members of the Department, our clients in the business and some of the law firms that we use, before producing a succinct report which included a number of ideas which we have since adopted. The whole process worked very smoothly and was completed within a tight timescale. More importantly, the changes are already making an impact and have enhanced the reputation of the Department within the business as a whole."
"Working with Paul Gilbert facilitated the transition from internal focus to client focus. His friendly and approachable attitude disguises incisive and revealing questioning. He can make a difference - if you let him!"
"Paul Gilbert was engaged to help Cheviot reassess itself after a period of significant change caused by changes in the business environment in which it operates. His input has helped us adapt to those changes in a constructive and positive way which has gained the support of the whole organisation. He continues to offer sensible and constructive assistance on a range of management issues, including training."
"Paul has a refreshing style of approach - commercial, considered, honest, perceptive and unafraid to tell his clients how it really is, not how they would like it to be! He's prepared to be judged on the value he adds, no doubt confident in the knowledge, based on our experience, that he delivers."
"LBC made a significant contribution to the radical reorganisation of our internal legal function in 2003/4. The objective external perspective, knowledge of market trends and experiences, and the validation of, or challenge to, our thinking were all very valuable to the process."
"Pragmatic advice and guidance given by someone who not only knows and understands the issues faced by an in-house team, but has taken the time to step back, put these in context and suggest practical solutions which really can work."
"I've worked with LBC for over a year now and they have advised me and my legal services leadership team on a number of matters during a period of very rapid change for us. We have introduced a global legal services model for BOC and their advice on change management issues and the wise counsel given by Paul Gilbert has been exceptional. I have always found the advice well balanced and commercial and I would highly recommend LBC."