KPI – The Kindness Performance Indicator

I would like to convince you that kindness is a measurable performance indicator and should be a significant measure of success for all leaders and all teams. You may think this sounds like more wellness-bandwagon do-goodery, but I will argue that at the very least kindness is as convincing a metric as any financial “more-for-less”… More


When wishing for change is not enough

On a day in February in 2018 a boy with a gun kills seventeen boys and girls in a school in America. Is this a different mass murder to other mass murders? Past mass murders have seen a broadly liberal press (and their readerships) call for change, but an NRA funded political establishment has resisted… More


What happens to Anna when companies merge?

This is not a piece written from the perspective of a project manager or a strategist. Neither am I writing a worthy best practice guide. What I would like to do is to take you into a small world occupied by one person. She is an in-house lawyer. Let’s call her Anna. Anna has worked… More


Do you love your work?

Love is a very wonderful, peculiar, complex and overwhelming emotion. I wonder therefore when people say “I love my work” what this means? I will be honest I do not love my work. I am not sure anyone should love their work. I expect my work to be necessarily inconvenient. I want my work to… More


No Oscar required

Very few people get the chance to win a Nobel Prize, or an Oscar, or an Olympic gold medal. We should rightly celebrate such astonishing achievements because we know these people are very special. However I do not accept the often used encouragement for such astonishing achievements that “anyone can achieve whatever they want if… More


It is the whole experience that creates the value of the moment

I have never written a blog about football. This blog is about football, but it is also about appreciating the whole experience for what it is, so that we can value the moment. The column inches devoted to whether Arsene Wenger should leave Arsenal football club are only exceeded by the social media commentary accompanying… More


New Year – A grumble and a hope

The New Year is here. Well hello 2018, but I’m not ready for you. I don’t have anything clever to say; I don’t have any new ideas and I don’t give a flying “fun” pack of festive socks for resolutions. I’m not ready for you because I have barely figured out how I got through… More


The privilege of trust

It is a fundamental challenge of our time to repurpose what we now need from leaders and from leadership. We traditionally describe leadership in terms of power. In politics we talk of the political parties being “in power”. Power is also “wielded” and more often than not aggressive, crude and violent images are appropriated by… More


Care to lead

A little boy walked to school every day praying there would not be a reading test. His teacher would ask children to read a paragraph to the whole class, three or four children each day. Each day the little boy woke up thinking about being asked and being terrified. What if the words didn’t make… More


A conversation with the President of the United States

The President of the United States is not someone I know personally and I suspect that most people who may read this do not know him personally either. However I wonder what we would say to him if we had just five minutes in his company? Would we make awkward small talk, trying not to… More